Effective Date: 01-11-2024
Welcome to Donoon.pk. By using our website, you agree to abide by the following Terms of Service. These terms govern your access to our site, the purchase of products, and other interactions with Donoon.pk. Please review these terms carefully before using our services. If you disagree with any part, we advise you not to use our site.
1. General Conditions
Donoon.pk reserves the right to refuse service, cancel orders, or terminate user accounts for any reason. We may also modify or discontinue the site or products without notice.
2. Eligibility
You must be at least 18 years old to make purchases on Donoon.pk. By creating an account, you confirm that you meet this requirement and that the information you provide is accurate.
3. Account Security
You are responsible for maintaining the confidentiality of your account and password. Any activity on your account is your responsibility, and Donoon.pk is not liable for unauthorized account access.
4. Product Information and Pricing
While we aim to provide accurate product descriptions and pricing, errors may occur. Donoon.pk reserves the right to correct any errors, inaccuracies, or omissions, including after an order is placed.
5. Orders and Payment
- Order Confirmation: Orders are confirmed upon successful payment. You will receive an email confirmation with order details.
- Payment: We accept various payment methods, including Cash on Delivery. Payment must be received before orders are shipped.
- Cancellation: Orders can be canceled before shipment. Once shipped, cancellations are not possible.
6. Shipping and Delivery
We deliver across Pakistan, and estimated delivery times are provided at checkout. Donoon.pk is not responsible for delays due to unforeseen circumstances.
7. Exchange Policy
Our exchange policy allows for exchanges within 3 days of delivery, provided products are unused and in original packaging. For details, refer to our Exchange Policy.
8. Intellectual Property
All content on Donoon.pk, including images, text, and graphics, is protected by copyright and intellectual property laws. Unauthorized use is prohibited.
9. Limitation of Liability
Donoon.pk is not liable for any direct, indirect, or incidental damages arising from your use of our site or products.
10. Changes to Terms
We may update these Terms of Service periodically. Continued use of Donoon.pk following changes constitutes your acceptance of the revised terms.
11. Contact Information
If you have questions or need support, please contact us at:
Donoon.pk Customer Support
Email: support@donoon.pk
Phone: +92-314-6970881